Hidden Costs in Digital Transformation

• Get insight into the tangible and intangible costs hidden in digital transformation
• Learn how to address barriers and overcome project derailments
• Apply tips to mitigate hidden expenses
• Combat recurring expenses to best utilize digital products across their entire lifecycle
• Leverage resources from across the organization to execute and boost ROI

PRI Consultant John Chappelle explains that while digital transformation can help banks improve customer service and efficiency, it often comes with hidden costs that can hurt a project’s success if not planned for. By understanding and preparing for these hidden costs, banks can get the most value from their digital transformation projects.