Mary Langston
Mary is a seasoned banking operations leader with 25 years of experience improving processes, guiding teams, and managing large-scale initiatives across Deposit Operations, Treasury Management, and Correspondent Banking. She has led enterprise-level banking conversions, including document retention and archives, account analysis, positive pay, ACH services, remote deposit capture, and multiple full bank system conversions. Throughout her career, Mary has built a reputation as a collaborative leader who brings clarity, structure, and efficiency to complex environments. She excels in cross-functional training and project management.
Relevant Experience
- Managed large-scale initiatives such as instant payments implementation, dual interface debit cards, and five bank acquisitions.
- Created and executed detailed project plans covering timelines, milestones, risk management, communication paths, and cross-department coordination.
- Developed process workflows and efficiency models that improved operational clarity, reduced errors, and increased overall productivity.
- Oversaw custom development projects, including automated Fed Settlement, private label lockbox programs, daily wire logs, payment posting files, and complex account analysis billing files.
- Performed extensive system testing, including integration, UAT, connectivity, and file validation for x9.37, BAI, and custom files across core vendor platforms (Jack Henry, FIS, Fiserv, CSI).
- Documented operational procedures, creating clear job aids, training guides, and department-wide SOPs to support long-term process stability