Curtis Rayburn
Curtis has over 30 years of experience in banking technology, specializing in core systems integration, mergers and acquisitions, systems conversions, telecommunications, application development, and senior leadership. Starting as a developer at a community bank, Curtis quickly became involved in all aspects of banking technology, deploying various solutions and playing a key role in the M&A team. Spending over twenty years at Jack Henry, Curtis built and led technical teams to deliver digital platforms. Most recently, Curtis served as VP of Operations for a large managed service provider, improving processes and leading technical teams to higher performance levels.
Relevant Experience
- Successfully converted 11 financial institutions over 10 years, creating standard practices to reduce costs and improve performance.
- Managed applications and systems integrations for over 76 branches and ATMs, ensuring seamless operations and connectivity.
- Designed and operated the first high availability solution for a digital banking platform, achieving 99.99% availability and allowing software releases during business hours without service interruption.
- Centralized KPI reporting for multiple business units, collaborating with business leaders to measure the right metrics and using lean and six sigma techniques to improve client satisfaction and reduce churn by 20%.
- Improved employee retention by 20% and reduced expenses by 15% through process optimization and team restructuring.