Mark Baker
Mark Baker brings a strong background in finance and account management, having gained 17 years of experience at Mastercard. His debit card and financial expertise began as he spent the first eight years on the finance team in services and the North America market. Furthermore, Mark has excelled as an account manager, optimizing card portfolios for community institutions for over five years. He then transitioned to the digital partnerships team supporting Mastercard’s largest co-brand program. Mark’s dedication to customer satisfaction, detailed financial modeling, and delivering on promises has enabled him to build relationships at all levels of financial institutions.
Relevant Experience
- Executed the relaunch of a high-end consumer card with an incremental partner benefit.
- Key contributor in developing the go-to-market strategy for fintech issuing bank partners.
- Renewed two of the three largest deals in the community institution space for 10 years each, providing meaningful incentives to drive customers' business initiatives.
- Created a comprehensive template for tracking incentive payments and contractual commitments, which is still in use today, ensuring all banking partners had optimized agreements.
- Supported the digital partnerships team in identifying and securing new business opportunities, contributing to the expansion of Mastercard's digital footprint
- Played a pivotal role in the successful launch of Mastercard’s largest co-brand program, ensuring seamless execution and high customer satisfaction.
- Built and maintained strong relationships with key stakeholders across various financial institutions, leveraging these connections to drive business growth and innovation.