We engaged PRI for a process improvement engagement that covered deposit operations, loan operations, branch network staffing model, branch support, customer contact center, and interchange income. The engagement resulted in 150+ recommendations and we were very pleased. They worked collaboratively with our team and provided an objective perspective.
Other Recent Articles
- Community Banking Month: Competing Banks Partner to Rebuild the Community
- Community Banking Month: Sovereign Bank’s People-First Approach to Building Stronger Communities
- Maximizing System Utilization: Ditch Paper and Manual Processes
- Are Good Vendor Partnerships Leading You to Bad Ones?
- Leading the Way Inspired by Efficiency
- The Invisible Expense: Tackling Hidden Costs in Digital Transformation, Part 2