PRI Blog: Organization Development

Our blog is dedicated to sharing our thoughts and expertise about the banking industry and how you can experience quantifiable results for your financial institution. We invite you to hear the perspectives from our banking professionals through our posts.

Tips and Best Practices for Managing a Project Part 1

When launching complex projects such as a core conversion or merger and acquisition activities, financial institutions are wise to dedicate substantial time and resources to planning and project management. A good project management process will minimize business disruption and maximize efficiencies and long-term benefits, including profitability.  Sue Schmiedeler, project manager at Profit Resources Inc., recently […]
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M&A Integration: A Focus on Culture

In our last blog post, we discussed the importance of integrating “best practices” during mergers and acquisitions to maximize efficiency and reduce costs. But that’s only part of the story in an integration; in this blog, we will tackle the issue of culture integration.  When any acquisition is announced, the press release invariably extols the […]
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M&A Integration: A Focus on Processes

Merger and acquisition integration of technology requires a close look at the different processes and best practices of the Financial Institutions involved. Most FIs have similar processes, but they may go about them differently with varying levels of efficiency. Often, the acquiring institution converts the processes of the acquired FI completely without first thoroughly reviewing […]
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Establish a Structure that Supports a Culture of Efficiency

In the last of our three-part series about efficiency, we will touch on three ways to establish a structure that supports a culture of efficiency at your FI.   Efficiency goals should be born out of benchmarks. The FI can pick one or two they want to focus on, establish what success looks like and how […]
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Efficiency: Why Do We Care?

With the current economic environment and the impacts still being felt from the COVID-19 pandemic, many FIs are focusing inward and analyzing their efficiency as an institution. Increasing an institution’s efficiency results in three key outcomes: Enhanced Customer Experience. Efficient organizations offer a much better customer experience. Particularly on front-facing activities, customers prefer to resolve […]
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Executive Succession Planning Plays Vital Role in Long-Term Bank Health

With Baby Boomers retiring at an accelerating pace over the next 10 years, there is a critical need for financial institutions to focus on executive succession planning. The 2020 Crowe Compensation and Benefits Survey revealed that 50 percent of FI executives are 56 or older, and 28 percent of managers are in this cohort. With […]
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Plan to Succeed Through Board Governance

Benjamin Franklin once said, “If you fail to plan, you are planning to fail.” His quote could not be more applicable to bank board succession planning, especially in today’s quickly changing world. While director succession may be one of the more sensitive topics in the boardroom, director development and board repopulation should be regular agenda […]
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Lessons Learned: Adapting Operations to a Post-COVID World

To successfully adapt operations to a post-COVID world, many FIs are focusing on two main areas: Workforce and technology. “The pandemic itself didn’t present any real ‘aha’ moments, but it elevated considerations that were on the back burner and brought them to the forefront of leaders’ thinking,” said Gladys Rodriguez, PRI Consultant/Project Manager.  Workforce In the […]
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When Did Your FI Last Update its Strategic Plan?

If your financial institution last updated its strategic plan pre-COVID – or worse, it never had a strategic plan in place – now is the time to revisit the planning process. A nimble, well-constructed strategic plan allows an FI to make necessary adjustments, quickly, in a rapidly changing business climate. One thing is for certain: […]
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