PRI Blog: Process Improvement

Our blog is dedicated to sharing our thoughts and expertise about the banking industry and how you can experience quantifiable results for your financial institution. We invite you to hear the perspectives from our banking professionals through our posts.

Implementing a Profitable Growth Strategy for Today and Tomorrow

Bank growth shouldn’t be measured by asset size alone. As institutions expand, whether organically, through acquisition or by deepening market presence, the real question becomes: Is our growth profitable, sustainable and aligned with who we are as a bank? Today’s environment requires more than adding depth to the balance sheet. It requires a clear strategy, […]
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Using Customer Segmentation to Drive Growth

Just as you wouldn’t try to sell a hamburger to a vegan, banks shouldn’t waste valuable time and resources marketing their products to a segment that will never want them, no matter how good they are. Even the best marketing campaign can fail if it’s aimed at the wrong audience! For community banks, employing a […]
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Shrink to Grow: How Streamlining Can Boost Bank Efficiency

If you could articulate one common goal shared by most businesses today, it can probably be summed up in one word: Growth. But what does “growth” mean and what does it look like in practice? What is the best way to achieve growth? It may seem counterintuitive, but sometimes an organization needs to shrink to […]
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Balancing Fraud Prevention and Profitability: Best Practices for Community Financial Institutions 

In today’s world, community financial institutions find themselves at a crucial crossroads: how to combat escalating fraud risks without sacrificing growth, customer experience, and ultimately profitability. The task is not just to minimize fraud losses, but to do so without costing the bottom line. Striking this balance is essential because effective fraud management is no […]
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Providing Banking for the Unbanked: Practical Advice and Strategies

In a time when digital payments and online accounts dominate the financial landscape, it may be surprising to learn that millions of Americans still live outside the traditional banking system – often at great personal cost. For community banks, implementing strategies to effectively reach these market segments is an opportunity to strengthen local economies, build […]
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Harnessing AI and Automation: Practical Use Cases for Community Banks

The current buzz around using Artificial Intelligence (AI) is loud in just about every business sector out there. For financial institutions, both AI and automation matter a lot when you’re talking about profitability and long-term success. However, banks – especially community banks – have some unique challenges to consider when they begin seeking to implement […]
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Why Community Banks Should Implement a Loan Pricing Model

While going with your gut can work in some scenarios, it can put you at a disadvantage when it comes to loan pricing in the highly competitive community banking space. Community bankers pride themselves on operating by relationship and providing personal service to their customers, and implementing a loan pricing model takes nothing away from […]
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Maximizing System Utilization: Implementing Technology Solutions

A key part of assessing whether a financial institution is maximizing its system utilization is evaluating its current technology stack to ensure it aligns with their stated strategic plans and goals. A thorough evaluation is likely to uncover a technology gap list where the current technology is not fully supporting their goals. Identifying a technology […]
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A Winning Combination: Strategy, Culture and Process Improvement

As financial leaders scan the horizon to determine what is in the future for community banking, they are examining every organizational area that can be improved. They are asking, “Where do we need to get better in order to succeed?” and “What is the winning combination?” PRI consultant Brett Rawls says the answers lie in marrying process improvement with strong strategy and cultures of efficiency within the bank.
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Maximizing System Utilization: Harnessing the Potential of Reporting Systems

A key aspect of success in today’s competitive banking environment is the ability to use data analytics to identify trends, improve operations, control costs and enhance the customer experience. Leaders rely on effective data analysis to make better business decisions, but that analysis requires strong reporting capabilities. However, sometimes those capabilities are hidden within the […]
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