PRI Blog

Our blog is dedicated to sharing our thoughts and expertise about the banking industry and how you can experience quantifiable results for your financial institution. We invite you to hear the perspectives from our banking professionals through our posts.

Friendly Debit Card Fraud Claims: Keeping Things Friendly with Your Customers

This blog is a “how to” follow up to Friendly Fraud: Legitimate Dispute or Just Bad Scallops? Debit card chargebacks are for your customer’s benefit to protect them from unfair merchant practices, but they are increasingly being misused by consumers. This misuse is referred to as “friendly fraud.”  Do your customer-facing staff understand the difference […]
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Top 5 Tips for Successful Strategic Planning

Does your financial institution have a strategic plan living on a shelf somewhere? Perhaps it’s in a beautiful, black three-ring binder just waiting for the next examiner to dust it off. You get the executive management team together with the board for a day and hammer out that strategic plan once every five years. All […]
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PRI Kicks Off 2020 at Conferences Across the Country

January Bank Director’s 2020 Acquire or Be Acquired Conference at the Arizona Biltmore was their biggest and best event yet, with a continuation of the established theme promoting open-environment M&A conversations and valuable breakout sessions. As always, PRI was thrilled to be a part of such a well-run trade show for the full slate of events and […]
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Friendly Fraud: Legitimate Dispute or Just Bad Scallops?

Can we talk about “chargebacks?” When a cardholder contacts a financial institution about a non-authorized transaction, it’s called a “dispute.” A dispute triggers a multi-step (and very costly) back-office procedure referred to as a “chargeback.” Your processor charges as much as $35 for this chargeback to inform you that the merchant denied the refund for […]
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Implementing Fintech: Where the Rubber Meets the Road

Your institution has created a rolling digital roadmap, resources with the needed skills are in place and the policies to manage a fintech partnership have been developed. You’ve taken aim at product solutions that resolve the gaps and hold the greatest profit potential. Now what?
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How to Evaluate if a Fintech Solution is Right for You

It’s difficult to have a day go by when you don’t hear the term "Fintech." As the market continues to evolve, new entrants emerge and older players continue along their respective maturity curves. With all that noise, how do you know if a fintech solution is right for you?
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Demystifying Fintech Part 2: Playing in the Space as a Consumer of Services

While financial institutions of all sizes may choose to participate in the Fintech space as providers of services, the vast majority of Fintech interaction will be as consumers of the platforms. Working with a Fintech can provide challenges, particularly for community institutions.  Here are the questions to ask as you consider engaging with a Fintech […]
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Demystifying Fintech

As the applications of fintech providers continue to expand in scope, the definition of fintech has become less about what is done and more about who is doing it.
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