PRI Blog: Process Improvement

Our blog is dedicated to sharing our thoughts and expertise about the banking industry and how you can experience quantifiable results for your financial institution. We invite you to hear the perspectives from our banking professionals through our posts.

Tips and Best Practices for Managing a Project Part 2

In our last blog post, Sue Schmiedeler, project manager at Profit Resources Inc., discussed best practices in project management that ensure the financial institution can minimize business disruption and maximize efficiencies and long-term benefits, including profitability.  In this blog, she shares 10 tips to facilitate better and more effective project management. Assess the risks. Every […]
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Tips and Best Practices for Managing a Project Part 1

When launching complex projects such as a core conversion or merger and acquisition activities, financial institutions are wise to dedicate substantial time and resources to planning and project management. A good project management process will minimize business disruption and maximize efficiencies and long-term benefits, including profitability.  Sue Schmiedeler, project manager at Profit Resources Inc., recently […]
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M&A Integration: A Focus on Processes

Merger and acquisition integration of technology requires a close look at the different processes and best practices of the Financial Institutions involved. Most FIs have similar processes, but they may go about them differently with varying levels of efficiency. Often, the acquiring institution converts the processes of the acquired FI completely without first thoroughly reviewing […]
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Benchmarks to Measure a Culture of Efficiency

In our last blog, Efficiency: Why Do We Care?, we laid out a case demonstrating the benefits of improving FI efficiency. When an institution sets a goal to become more efficient and has a plan to push efficiency in the organization from the top down, there is one crucial question to ask. What do we […]
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Efficiency: Why Do We Care?

With the current economic environment and the impacts still being felt from the COVID-19 pandemic, many FIs are focusing inward and analyzing their efficiency as an institution. Increasing an institution’s efficiency results in three key outcomes: Enhanced Customer Experience. Efficient organizations offer a much better customer experience. Particularly on front-facing activities, customers prefer to resolve […]
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Stop Credit Churn by Maximizing the Review Process

During the pandemic, many FIs have been forced into a reactionary mode of addressing deferments, PPP loans, renewals, modifications, portfolio management and some new loans. All these issues have added to the dreaded “credit churn.” When the FI touches credit issues such as new analysis, DSC calculations or credit memos falling under the same borrower […]
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Minimizing Loss in the Credit Portfolio

COVID-19 and the changing economy have created uncertainty. While bankers have weathered many of the initial concerns, all are now wondering what the fallout will be and asking, “What’s next?” Preparation and looking ahead are the keys to minimizing potential loss and creating a successful future. One area that bankers should be digging into now […]
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Tips for FIs to Manage Credit During COVID-19

COVID-19 is presenting various pressures on financial institutions in 2020. The economic impact is unprecedented with borrowers–both consumer and business–struggling to make loan payments and survive during these uncertain times. How an FI responds with its credit underwriting and managing borrower loans and relationships will have a significant impact on credit quality and profitability for […]
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Take a Deep Breath on Distribution

There has been a large amount of information coming at us recently about how the banking industry is adapting to new challenges, including what’s happening in general with distribution channels and service delivery. However, distribution is not a “one size fits all” game. Each financial institution should have its own distribution strategy built on the markets […]
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