Our blog is dedicated to sharing our thoughts and expertise about the banking industry and how you can experience quantifiable results for your financial institution. We invite you to hear the perspectives from our banking professionals through our posts.
The Federal Reserve’s response to the last economic cycle in 2008 and in the present inflationary time has an immediate impact on financial institutions and the financial services industry. Forward-thinking and careful strategic planning is crucial to help FIs meet the current challenges. Ty Glenham, consultant at Profit Resources, Inc., looks at strategic planning and […]
Customer expectations have driven much of the transformation in products and services that are now being delivered by financial institutions. Because of that, transformation is typically at the forefront of client experience strategy. However, process improvement often lags or is overlooked when it comes to operational efficiencies. Often viewed as not having a direct client […]
Financial institutions have been forced to pivot in the past two years to address the unexpected disruption of the pandemic. FIs made great strides early on by implementing customer-facing digital solutions quickly to meet the needs of their account holders. However, many did not have the bandwidth initially to consider the backroom processes that support […]
Currently Financial Institutions are experiencing increasing pressure on non-interest income. Forward-looking FIs are investing in maximizing their debit card interchange income to push back against these pressures and promote institutional growth. In PRI’s blog, Maximizing PIN Debit Card Interchange, we took a deep dive into the differences in PIN networks and how they affect a […]
As we discussed in our last blog, How Every Bank Can Benefit from Hiring a Consultant, financial institutions are uniquely positioned to serve their customers and often benefit from a fresh perspective and the best-practice experiences across the banking industry that a banking consultant brings to the table. In this blog, Bill Zumvorde, PRI Director […]
Financial institutions, while uniquely positioned to serve their customers, share many issues and challenges in common. The ability to bring an objective outside banking consultant to the table offers valuable insight and benefits that the FI may not have considered before. These include best-practice experiences across the banking industry that can be leveraged by the […]
In Part 1 of this blog, Why Does Contract Negotiation Matter to Financial Institutions, Tony Baumgardt, PRI debit card consultant, explained that contracts, in fact, drive the FI’s business and embody the relationships between the FI and its vendors. Contract negotiation is a critical element to the long-term profitability of the FI. How can the […]
It may sound simplistic, but every contract signed by an organization obligates the parties to do certain things for a set period of time. As such, contracts for essential services greatly impact what a Financial Institution can and cannot do and what it offers to its customers. In fact, in many ways that obligation drives […]
In Part 1 of this blog, we examined some of the industry buzzwords being discussed and what they mean to community-based financial institutions. Brady Chianciola, PRI consultant, emphasizes that buzzworthy concepts should be considered in the context of the FI’s overall business and profitability strategy. Robotic Process Automation (RPA). RPA mimics the tasks that have […]
As the banking industry changes and evolves, some buzzworthy concepts are rising to the top of board room conversations. In this two-part blog, we’re looking at some of those buzzwords and what they mean to community financial institutions. Digital Transformation. “Old school” banking, also known as when everything was done in person and on paper, […]
